Can I use my credits for any language?
Yes, you can use the purchased credits to book any lesson that is scheduled in the given week.
How do I find out my language level?
If you do not know what your language level is, contact our customer support, who will give you tips for the language level tests which will help you find your level.
Are my credits transferable?
They are not. Your credits only apply to your profile. During your learning, you will be able to track your progress and after completing each level you will obtain a certificate with your name in the profile.
The courses are also suitable for children?
The lessons are suitable for everyone who can master the basics of a computer or tablet. Nowadays, technology makes a natural part of children’s lives, therefore our lessons can be easily mastered by fourteen-year-olds.
I can learn from a mobile phone or tablet?
The current version of the interactive whiteboard does not support mobile learning. However, you can learn from both your tablet and computer. Perezoso application works fully on all computers and tablets with iOS, Windows, or Android.
How do I cancel a lesson?
If you are unable to attend a booked lesson, make sure you cancel it no later than 24 hours before the scheduled start in your profile by clicking on the appropriate reservation in the My Reservations section. If you cancel no later than 24 hours before the scheduled start of the lesson, the credits for this lesson will be returned to the account in your profile.